Greenwood Hall for the Chronicle of Higher Education

Went out to Bryan, Texas for the Chronicle of Higher Education last month. Photographing a call-center is challenging, to say the least - cubicles, computers, headsets, sedentary workday. You'll never see a photographer work harder than when the visuals are slim.

"Thank you for calling Troy University," Ms. Martin answers calls to its 800 number. "My name is Adrienne. How may I help you?"

What callers may not realize is that she isn't at Troy's main campus, in Southeastern Alabama—or any of its other locations. She's not even a university employee.

In fact, Ms. Martin is taking calls from an office building here in Central Texas, some 700 miles from the city of Troy. Her employer, Greenwood & Hall, handles phone traffic for clients that include 35 colleges and universities.

Greenwood Hall - Images by Julia Robinson